You’re allowed to record your PIP telephone assessment but only if you do it the right way. Done correctly, it can protect you from mistakes in the assessor’s report. . Here’s what to know: You must tell the assessment provider before the call. Call the number on your appointment letter and say you’d like to record the assessment. You must ask in advance — secret recordings can’t be used as formal evidence. . They’ll ask how you’ll record it. You can use your own device (like a smartphone or rec

Personal Independence Payment, or PIP, is a type of disability benefit to help both working and non-working people. It's currently claimed by more than 3 million in Britain but it has been hitting the headlines after the government started a 12 week consultation that would make it harder for people to qualify. The BBC's Cost of Living Correspondent Colletta Smith explains what the benefit is and if you're entitled to it. Plus she's got some much needed reassurance for people worried about the sy