Wendy, AI

Wendy's controversial new AI drive-thru has customers fuming
Wendy's fans can expect significant changes to the way they order food at the restaurant this year. The popular fast food chain has announced plans to use AI to take drive-thru orders at a large number of its nearly 6,
Wendy’s Is Making a Big Change to Its Drive-Thrus—And You Might Not Be Happy About It
Get ready to order your Baconator in a whole new way. Here's how Wendy's drive-thrus will be changing this year.
Wendy's has begun using AI at its drive-thrus. Will the tech come to MA? What to know
The company stresses on its website that the AI technology will be "an assistant – not a replacement" to Wendy's employees.
More Wendy's restaurants will use AI to take your drive-thru order this year
An AI ordering assistant named FreshAI will be taking drive-thru orders at 500 more Wendy's restaurants this year, CEO Kirk Tanner said.
Wendy’s Has Made a Change + Customers Are Furious About It!
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Wendy’s Is Making Big Changes to Its Drive-Thrus This Year — and Customers Are Divided
Wendy’s will use FreshAI, a voice AI assistant, at hundreds of Wendy’s locations by the end of 2025, CEO Kirk Tanner announced on Feb. 13. The news was met with mixed reactions from fans of the fast food chain online.
Big changes are coming to Wendy’s drive-thru
If you frequent the drive-thru line at Wendy’s, be prepared for some A.I. technology to take your order by the end of the year. In a Feb. 13 earnings call, CEO Kirk Tanner revealed Wendy’s would deploy “voice-enabled AI order taking” at up to 600 restaurants across the country.
Wendy's Is Rolling Out AI Order Takers to Hundreds of Drive-Thrus
Wendy's is expanding its use of artificial intelligence in drive-thru operations. By the end of 2025, the company plans to implement AI voice assistants in 500 to 600 drive-thru locations, up from around 100 currently utilizing the technology.
Who's taking your order at Wendy's? Fast food chain plans AI drive-thru order rollout
An AI ordering assistant called FreshAI will take drive-thru orders at 500 more Wendy's restaurants this year, CEO Kirk ...
Wendy’s adding AI voice assistant to take drive-thru orders — and customers slam the tech: ‘They suck so badly’
The chain’s AI voice assistant — dubbed “FreshAI” — first began testing in 2023 and is currently used in about 100 Wendy’s ...
Wendy’s plans to add more AI ordering assistants to restaurants nationwide
Wendy’s plans to expand its “voice-enabled AI order taking” at up to 600 restaurants nationwide by the end of the year, CEO ...
Wendy’s adds AI voice assistant to take drive-thru orders
The fast-food chain Wendy’s will implement artificial intelligence (AI) to assist with order-taking at hundreds of its ...
AI will take your drive-thru order at more Wendy's restaurants this year
Wendy's will use voice AI to take drive-thru orders at between 500 and 600 stores by the end of 2025, its CEO said.