Ninety-one fewer hospitals earned a five-star quality rating from CMS in 2025 compared to 2024. CMS publishes its Overall Hospital Quality Star Ratings annually. Star ratings reflect a hospital’s ...

Genesys announced a $1.5 billion investment from Salesforce and ServiceNow on July 31, with each company contributing an equal amount. The investment reinforces Genesys' position as a strategic ...

Developed and rigorously validated under the Built With ServiceNow programme, Activeo OneView CSM is engineered for immediate business value. It aligns with ServiceNow's best practices in software ...

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ — Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

The healthcare environment is complicated, with many operational barriers that significantly impact patient care experiences, clinician productivity, and population health. Issues such as staff ...

Kitu Systems has announced the launch of its new EV charge management software, Expedition CMS. Designed for both site owners and vehicle drivers, Expedition CMS provides user-friendly, web-based and ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center ...