To deliver consistent service, you need unified standards across all channels including voice, chats, and emails.

Discover what CRM reports are, their benefits, key features, and how they help businesses analyze customer data, sales, and ...

Make informed decisions when building and revising your human resources programs by benchmarking your HR metrics against other Canadian organizations. Stay up-to-date on current HR trends and see how ...

Traditional Success Metrics Don’t Work For many people, success includes status, wealth, material objects, and productivity. They spend countless hours trying to get the promotion with the fancy ...

The "WITH templates" section allows you to create expressions with templates that can be used in dashboards. WITH expressions are stored in the datasource object. If the dashboard gets exported, the ...

This project provides a serverless solution for processing these logs in real-time to generate custom metrics for real-time dashboards and alerting ... serverless applications on AWS and provides a ...