Many retail stores across the Bay Area have turned to locking up commonly stolen items to prevent against shoplifting. But there is a downside to that tactic, Walgreens CEO Tim ...

Walgreens has come to find out that both shoplifters and customers are turned off when items are locked away. In an earnings ...

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

In an earnings call, executive Tim Wentworth conceded that locking products up might not be the best move for boosting sales.

Walgreens says it will close five stores on the South and West sides of Chicago next month, drawing criticism from local ...

Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 ...

"When you lock things up … you don't sell as many of them," Tim Wentworth said during the company's latest earnings call.

The Deerfield-based pharmacy giant plans to close as many as 1,200 in the coming years, with 5 Chicago stores on the latest ...

Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...