Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

In 2025, airline rankings focused on four key areas: on-time performance, in-flight service, and other key metrics. Fliers ...

These days, in practice, “the customer is always right” means something that feels icky to me, a way of saying, “If you offer ...

The Customer Service Department inside Flint City Hall is closing to the public on Wednesday, Dec. 17, to allow employees to complete internal updates and service coordination.

The utility's new request to raise rates $240 million would increase average residential bills by some 8% if granted, going ...

Two-year-old Tofu is using AI to cross-reference social media profiles and verify applicant’s identity. A new partnership ...

The attorneys general allege the company misled customers on how much money they could save with Uber One and charged them ...

The phone carriers are locked in a vicious tussle for the others’ customers. That makes it a perfect moment to save money.

Learn how to get a free business phone number, compare providers, understand limitations, and decide when to upgrade to a ...

SAN FRANCISCO/STOCKHOLM, Dec 16 - Last spring, CellarTracker, a wine-collection app, built an AI-powered sommelier to make ...

Taking a thoughtful, customer-centric approach to reengaging clients without pressure is key to restoring trust and ...

Born in Colorado, ski manufacturers Folsom Custom Skis, Icelantic sell products nationwide and around the world.