These days, in practice, “the customer is always right” means something that feels icky to me, a way of saying, “If you offer ...

Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

The Customer Service Department inside Flint City Hall is closing to the public on Wednesday, Dec. 17, to allow employees to complete internal updates and service coordination.

Right to Disconnect misses core issues, traders face evolving challenges and opportunities in 2026, quick commerce boosts ...

In 2025, airline rankings focused on four key areas: on-time performance, in-flight service, and other key metrics. Fliers ...

Two-year-old Tofu is using AI to cross-reference social media profiles and verify applicant’s identity. A new partnership ...

A 26-year-old man from Bihar has been arrested by the cyber cell of Delhi Police crime branch for allegedly creating fake website of a popular travel and hotel booking website, impersonating its ...

The phone carriers are locked in a vicious tussle for the others’ customers. That makes it a perfect moment to save money.

SAN FRANCISCO/STOCKHOLM, Dec 16 - Last spring, CellarTracker, a wine-collection app, built an AI-powered sommelier to make ...

Born in Colorado, ski manufacturers Folsom Custom Skis, Icelantic sell products nationwide and around the world.

All the experts tell us that AI will change everything in our lives and in our businesses. But it’s still early days. However ...

The attorneys general allege the company misled customers on how much money they could save with Uber One and charged them ...