Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

AT&T expanded its investment in Orlando last month while XR Training, a member of the UCF incubator, and Red 6 each completed ...

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

As AT&T's five-days-a-week office return begins, employees say getting an open desk can require arriving early.