Steven Pearson’s Whirlpool refrigerator doesn’t work. It’s also leaking and has caused $4,200 in damage to his kitchen floor. Why won’t Whirlpool respond to his request for help? Question: I need help ...

Whirlpool’s higher-end French door and side-by-side refrigerators tend to rank among the top models we test. However, the performance of less expensive Whirlpool refrigerators can be erratic. It’s ...