As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

HHS reported that healthcare stakeholders are making progress on national quality improvement goals. The 2013 Annual Progress Report to Congress on the National Strategy for Quality Improvement in ...

Continuous electronic monitoring with telemetry is an important hospital practice for monitoring patients who are at high risk of serious cardiac events. Unfortunately, it is often overutilized. When ...

“At the heart of improvement is small testing for change,” says Julie Kliger, MPA, BSN, RN, founder and principal of The Altos Group. Ms. Kliger has learned the value of conducting small tests of ...

Low- and middle-income countries (LMICs) report disproportionally worse cancer mortality. Current global cancer control efforts focus predominantly on expanding access to multimodality treatment for ...

DMAIC is an acronym for Define, Measure, Analyze, Improve, Control. It is a process improvement methodology of Six Sigma that ...

While quality has attracted significant attention in the past two decades, the debate is still on as to whether a firm should aim for zero defects or base its quality decisions on cost-benefit ...

Almost two decades ago, the landmark report “To Err is Human” compelled healthcare to address the large numbers of hospitalized patients experiencing preventable harm. Concurrently, it became clear ...

The old adage of learning from your mistakes isn’t just good advice for people; it applies to healthcare organizations as well. When hospitals make mistakes in the ...

“At the heart of improvement is small testing for change,” says Julie Kliger, MPA, BSN, RN, founder and principal of The Altos Group. Ms. Kliger has learned the value of conducting small tests of ...

Businesses use quality management systems to improve the efficiency of their processes, which can help increase profitability. Total Quality Management systems use a variety of tools and theories to ...