Sales CRM and marketing automation tools aren’t just systems; they play a key role in how companies generate revenue and ...

To meet rising customer expectations, CRM systems need to play larger roles beyond just tracking sales or contacts, instead serving as intelligent, end-to-end, AI-driven engagement platforms.

AI buying agents are transforming B2B sales by automating early evaluations and reshaping CRM strategies, pushing human sales ...

Modern CRMs are more than contact databases. They act as the central command center for franchise development. Automated ...

Experts share how to shift from traditional, on-premises phone systems to cloud-based platforms such as Cisco Webex, ...

The EHF has a vacancy in its IT Department for a CRM & CDP specialist and is seeking a candidate to shape the digital infrastructure of European handball ...

Joty Allison shares his tips for creating strong development programs and customer relationship management tools to fuel ...

Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

For many Chinese enterprises, selecting a CRM system that aligns with their business characteristics, technical architecture, and development strategy is crucial. Among numerous local vendors, Jin ...

Real estate marketers are shifting budgets decisively towards digital, with some allocating up to 80% for online campaigns.

Zendesk, known primarily for its customer support software, has been expanding its offerings to cover more aspects of ...