Online labor platforms increasingly rely on customer ratings to evaluate worker performance, yet these systems and their ...

Natural disasters are becoming more common around the world, but they are not business as usual. This guide offers numerous ...

President Trump himself once wrote “I like being unpredictable.” And today’s leaders are seeing that play out: Rarely have ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

Lab experiments show that AI can outperform humans, but outside of the lab, when making decisions, executives face shifting ...

At the end of the day, retail mergers, or any merger for that matter, are much more than a simple combining of assets or ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

A version of this article appeared in the March–April 2025 issue of Harvard Business Review. Darrell Rigby is a partner in the Boston office of Bain & Company, where he heads the firm’s ...

A version of this article appeared in the March–April 2025 issue of Harvard Business Review. Kevin Evers is a senior editor at Harvard Business Review and the author of There’s Nothing Like ...