Even a typically polite and well-mannered individual such as myself may choose to forgo the use of “ma’am” and “sir.” ...

I, like you, was raised to be polite. “Ma’am” and “sir” were my normal ways of addressing people. It has been difficult to shift how I talk to people, but I have done so, not because I don’t want to ...

It's almost common knowledge that emails can only be cancelled within a few seconds after sending as Google’s “Undo Send” ...