Ever wonder which restaurant chains you'll get the best service at? We scoured the internet to find out which ones customers ...

The Supportive Role of AI Chat Software. With the help of AI chat software, new customer service representatives can receive "instant guidance" during real conversations: The s ...

By Robert Andre Emmanuel [email protected] Persons on the frontlines of the cruise tourism industry need to ...

If you’ve ever searched “hack for…”, you know the internet is stuffed with shortcuts, some sketchy, some genius. The real ...

In July 2025, Guangzhou Shunfei Information Technology Co., Ltd. applied for a patent titled "AI Customer Service Training Method and System Based on Multilingual Cross-Border", with the publication ...

AI copilots, governance frameworks, and human oversight can close the readiness gap and deliver trust at scale.

Robert Anghel is Senior Director of Field Services at LG Electronics where he oversees a nationwide service operation with ...

NextDAY Cabinets hosted an advanced professional development training for the sales and dealer team for the Beltsville ...

Boost fixed operations success with Jeff Cowan’s people-focused strategies, training, and tools for dealerships.

Figures show that complaints made to Shropshire hospitals jumped in June at the same time as compliments also rose.

Halabi is the director of MyBillsAreHigh.com, a company that finds savings on telecom and internet costs for both businesses ...

The doomsday scenario of AI taking all of our jobs has been averted. Instead of coming for our jobs, it's coming into them, ...