Good news! Concerns about government service are just a tap away through the Electronic Complaints Management System (eCMS).

A DIGITAL platform has been launched to streamline, standardize, and strengthen the handling of public complaints against inefficient or corrupt practices in government service delivery.

Muslim mothers face delays in Shariah courts when lawyers quit representing them despite being paid.Complaints against ...

Grievance redressal in India has undergone a significant transformation, shifting from manual queues to a digital dashboard ...

A 24-year-old law student from North Macedonia who worked as a restaurant server at Aspen Meadows Resort last summer as part ...

The Anti-Red Tape Authority (ARTA), in partnership with the Department of Information and Communication Technology, has ...

MORE than 60,000 public complaints were received through the Public Complaints Management System (Sispaa) between June 2018 and June this year, says Datuk Seri Dr Zaliha Mustafa. The Minister in the ...

With Salesforce Service Cloud, passengers can upload supporting documents for their claims and complaints and will receive real-time progress updates, says Shubham Gupta. With Malaysia experiencing a ...

THE Anti-Red Tape Authority (ARTA) is seeking an additional P80 million next year to support its regional operations and its ...

The Managing Director and Chief Executive Officer of FirstBank, Dr Segun Alebiosu, has said the lender is prioritising fraud ...

A bullying complaint will be deemed resolved after the complainant has been informed of the decision in the case. (Freepik pic) A minimum of 16 working days will be needed for the health ministry to ...

PETALING JAYA: Even witnes­ses can report bullying cases in the Health Ministry through the MyHELP portal. According to the Management of Bullying in the Workplace guidelines launched on Thursday, the ...