The Agriculture Department is launching a new IT system to manage civil rights discrimination complaints lodged against its programs and partners, to be hosted on a vendor platform within an ...

If your company is like many, you built a home-grown servicing or complaint management system or installed a Siebel (or similar CRM) application 10 to 15 years ago, and have not revisited the decision ...

A DIGITAL platform has been launched to streamline, standardize, and strengthen the handling of public complaints against inefficient or corrupt practices in government service delivery.

Good news! Concerns about government service are just a tap away through the Electronic Complaints Management System (eCMS).

The Internal Revenue Service awarded a $550,000 contract Thursday to a Herndon, Va., company to complete the second phase of a plan to upgrade and consolidate complaints tracking systems at the agency ...

The Anti-Red Tape Authority (ARTA), in partnership with the Department of Information and Communication Technology, has ...

The web tool the Consumer Financial Protection Bureau uses to track consumer complaints about financial firms and their products should improve its identity management controls, according to the ...

The Central Bank Of Nigeria (CBN) has announced the deployment of its Consumer Complaint Management System (CCMS) to ease the process of addressing issues. The bank made the disclosure in a circular ...

THE Anti-Red Tape Authority (ARTA) is seeking an additional P80 million next year to support its regional operations and its ...

JOHOR is close to completing its new integrated system aimed at improving the management of public complaints statewide. Johor housing and local government committee chairman Datuk Mohd Jafni Md ...