An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers. In an afternoon statement, the bank said it was still restoring systems that had been taken offline due to a technical issue with a third-party vendor.
The bank said it was experiencing a “technical issue” with a third-party vendor, impacting some account services like deposits and payment processing.
Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X,
Capital One had a major service outage last week that left many without access to their accounts. Now, it also faces a lawsuit from CFPB.
Capital One has confirmed that it is still experiencing a "disruption" that has been impacting many customers. In an email to customers seen by International Business Times, Capital One acknowledged that its issues began on Wednesday and the disruption impacting the processing of some deposits, payments and transfers.
That vendor, Fidelity Information Services, released a statement late Thursday blaming a local power outage affecting one of its data centers. Capitol One said deposits and payment processing for some consumers, small businesses and commercial banks were affected by the outage.
Frustrated Capital One customers flooded social media Thursday morning with complaints about account access issues.
"We know it’s important to have your money when you need it, so we apologize for any inconvenience this is causing," Capital One replied. Also on Wednesday, Citibank said its app was ...
Kilonzi’s body was found when police arrived, Staynes said via People, with an autopsy cited by the BBC later showing she died of blunt-force trauma and a head injury. Police had yet to make an arrest with the BBC reporting they were looking into whether a suspect had fled the country.
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Our fair value estimate for Capital One is sensitive to expectations for net interest margins, credit card receivable growth, and how well the company manages its noninterest expenses. Additionally, net charge-offs projections are a key driver of our fair value estimate, particularly for the bank's lucrative credit card loans.
"Efficiency was never the objective function," CEO Richard Fairbank said Tuesday. "It was one of the many benefits of a tech transformation."