In today’s rapidly shifting business landscape, communication has become more than a basic operational need, it’s a strategic ...

Lisa Schick is a collaboration solutions adviser for CDW, consulting on sales, planning and development of collaboration solutions for small businesses. Phones may not be perceived as “mission ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

AI phone agents are revolutionizing customer service by replacing outdated, impersonal phone systems with intelligent, personalized and efficient conversations that boost satisfaction and business ...

As businesses expand, they typically require a phone system capable of handling more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as ...

Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone systems. As more organizations rely on internet-based communications, cloud ...