"Ava," the Akron Police Department's artificial intelligence virtual assistant, has begun answering non-emergency calls and ...

Starting today, the Phoenix Police Department will begin using artificial intelligence to answer non-emergency calls – joining departments in several other states across the country in adopting the ...

Akron police say Ava helps route callers to the right destination and gathers key information for dispatchers to relay to ...

Residents seeking non-emergency services from Akron police will now find themselves speaking first to “Ava,” an artificial intelligence virtual assistant, the department said.

When Phoenix, Ariz., residents call the police department’s Crime Stop nonemergency line, they’re now greeted with a new kind of voice — one powered by AI. The conversational system is being used to ...

Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on ...

KINGSPORT, Tenn. (WJHL) — The City of Kingsport announced Tuesday it’s improving the police department’s non-emergency phone number. The Kingsport Police Department’s (KPD) new automated system is ...

Phoenix police are implementing an AI system to triage nonemergency calls starting Aug. 13. The AI system can speak 36 languages and will direct callers to appropriate resources or online reporting.

A “major issue” with the ControlWorks software used by police to monitor emergency calls led to a delay in officers receiving critical information during a fast-moving investigation, Computer Weekly ...

The Denver Police Department is crediting a new drone program with helping reduce wait times and making its response to ...

INDIO, Calif. (KESQ) – The Indio Police Department says it's now using a program called "RapidSOS" for non-emergency calls for service. They say it is an advanced tool to help generate calls. When you ...