TEXARKANA Texas Looking to move guests through the drive-thru lane faster at his Big Jake’s BBQ restaurant here, owner Matt Palmer installed the Sharp UP-3500 touch-screen point-of-sale system ...

In the quick-service world, time is money. The difference between a satisfied, repeat customer and a lost one often comes ...

Starfleet Research has released a new eBook, The Future of Fast: How QSRs Are Scaling Smarter with Handheld Ordering and Self ...

Mathews told The Wall Street Journal that the experience is causing Taco Bell to rethink its use of AI in the drive-thru.

Vox AI, an Amsterdam-based startup, has raised $8.7 million in seed funding to advance its autonomous voice platform for ...

Taco Bell is rethinking how it uses AI-powered drive-thru systems after issues in the technology began to surface. The chain started rolling out these AI ordering systems to more than 500 restaurants ...

While other brands have leaned into AI-ordering systems recently, Chick-fil-A seems to be focused on speed, with a side of customer service. The newest drive-thru will allow you to place an order ...