Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

Don’t let misrepresentations and mismanaged expectations destroy trust before someone’s first day on the job.

When you think of someone dangerous, you might picture a loud, angry, or intimidating person who stands out in a crowd. But true danger doesn’t always look that way. Some of the most threatening ...

Everyone knows that certain roles carry more weight in the office than others do. However, sometimes the level of power you possess has more to do with your attitude and actions than your actual job ...

Most of us try to be the kind of person others enjoy spending time with — someone thoughtful, reliable, and easy to talk to. But every so often, we run into people who, despite maybe meaning well, ...

Key points Everybody is the same—human—but everybody is different. The question is how different, and whether there is a set number of types. Different authorities have varied widely in terms of how ...