We occasionally receive comments from readers lamenting the fact that Apple offers support for the iTunes Music Store only via email. Although many users receive timely replies and satisfactory ...

Apple this week stopped providing human technical assistance via direct messages on X, formerly known as Twitter, in a shift away from social media support. As of October 1, customers who send a ...

iTunes users who still run Windows XP started to experience connectivity issues this week. As documented in an Apple Support Communities thread, they can’t log into the iTunes store, meaning functions ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

Apple’s new iTunes Music Store and its redesigned iPods have gotten the lion’s share of public interest for the past couple of weeks. iTunes’ Mac OS X requirement and iPod’s need for FireWire may ...

Users on Apple’s help forums have begun reporting that they’re not able to activate iOS 5, noting that Apple’s activation servers are beginning to go down ...

Apple customers seeking help through the iPhone maker's support pages are occasionally seeing errors when looking for answers, in what seems to be a minor web server issue. Users visiting Apple's ...