Running a company doesn’t leave much room for hobbies. But if you know me, you know I make time for one obsession: rituals. My fascination with rituals started from a conversation with my friend Bing ...

In high-pressure environments, leaders often hesitate to make bold decisions for fear of failure. But what if the real failure is avoiding the decision altogether? One essential leadership trait is ...

Smart leaders with vast data still make bad decisions. But others, under similar pressure, make game-changing ones. In 1982, Johnson & Johnson swiftly recalled 31 million bottles of Tylenol after ...