Enforcement of service level agreements (SLAs) could be supercharged through real-time alerts flagging violations and risky ...

Many IT administrators aren’t comfortable handing over control of the most critical security components of their infrastructure. But in recent years, security outsourcing has become a popular and ...

According to Wikipedia, a Service Level Agreement, or SLA, is “a commitment between a service provider and a customer. Particular aspects of the service — quality, availability, certifications, ...

The Computer Weekly Security Think Tank considers how security leaders can help assure access to the new and innovative cloud ...

As many of you know, my company’s services include consulting on service-level management and service-level agreements. Of all the questions we encounter, the one that is raised most often is what to ...

Make sure you have a transition clause in your service-level agreement (SLA) that outlines the obligations of the incumbent service provider so you have a game plan in case you need to switch, says ...

For investors, lenders, operators, and sellers alike, SLA insurance for data centers has quickly become a baseline ...