How to Handle Social Security Customer Service Problems

If you have questions about your Social Security payments, you might need to contact the Social Security Administration for ...
CNN

Social Security says agents answer the toll-free phone line in 8 minutes, on average. Here’s why that’s misleading

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...
The Boston Globe

Social Security pulls field office staff to answer overwhelmed phone line

The Social Security Administration is surging staff to its customer service phone operations in the latest effort to address a massive influx of calls that has overwhelmed its struggling 1-800 number.

How to Change Your Address With Social Security

There are several ways to change your address with Social Security. The options include: Change your address online. Change ...