The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

Apple has now introduced a manner in which customers seeking support can book repair appointments with not only the well known Genius Bar, but also Apple Authorized Service Providers. Previously ...

The Genius Bar is a popular feature of Apple's retail stores. Shoppers can schedule appointments with the resident Geniuses to request repairs, ask for help and so on. The tough part can be getting an ...

Apple is continuing to transition its three main retail outlets, its physical retail stores, online store, and main website, into a single experience. Following the deep integration of the Apple ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...

Apple is changing the way it handles appointments at the Genius Bar -- the service part of the Apple Store that solves technical issues for customers. Apple-focused blog 9to5mac reports the changes ...

Bit of a silly question here, but can you no longer make a local Genius Bar appointment on your own? It’s been quite a while since I needed to do this so forgive me if I’m just now discovering things ...

While the iPhone owners at Gizmodo seem unable to locate the white iPhone 4s on the revamped Apple Store app, you can at least reserve products for purchase, engrave stuff, and schedule Genius Bar ...

Apple is supposedly preparing an app that will help device owners efficiently resolve technical issues. Hypothetically, Apple's support app will streamline the customer service experience by providing ...