Salesforce.com has made a series of changes to its support services that include the removal of certain features from the Standard tier, but which the company says overall will provide a better ...

"The Federal Bureau of Investigation (FBI) is releasing this FLASH to disseminate Indicators of Compromise (IOCs) associated ...

AI agents have been a boost for productivity at Salesforce, Benioff said.

Salesforce.com unveiled an on-demand customer support service on Wednesday, in a move to broaden its customer relationship management offerings. Supportforce.com is designed to allow a company's ...

Salesforce.com (($CRM)) has held its Q2 earnings call. Read on for the main highlights of the call. Salesforce’s recent ...

Salesforce.com’s Desk.com service is about to add multilingual support to the cloud-based help-desk software, the company said Thursday. Beginning on June 6, Desk.com will have support for 39 ...

Salesforce.com is being sued by a customer who claims the CRM software vendor’s misrepresentations made their relationship go sour. Bray International, a valve manufacturer based in Houston, first ...

Salesforce CEO Marc Benioff said AI automation helped the software company cut its customer support headcount from 9,000 to 5 ...

Artificial intelligence (AI) has enabled Salesforce to cut 4,000 customer support roles this year, CEO Marc Benioff said on a ...

Salesforce.com has expanded the number of mobile application development tools it supports and also created a series of templates aimed at helping coders create mobile applications faster. The focus ...