"What time's the last train to Bangalore, please?" Up to half of the UK's national rail enquiries calls will now be handled from India as part of a new £100m contract to be run by BT and Ventura. The ...

BT wins contract to handle overflow calls during busy periods… BT has won a contract to provide automated speech recognition technology for the UK's National Rail Enquiries telephone service. The ...

Rail passengers across the UK are struggling to access real-time information about train departures and arrivals, due to technical difficulties blighting National Rail Enquiries. The organisation ...

More than a million people have installed the National Rail Enquiries (NRE) free smartphone app since its May launch, making it one of the most popular travel apps in the UK in only 10 weeks. As the ...

Responding to the constant rise in passengers accessing National Rail Enquiries (NRE) services on-the-move via their mobiles, the UK’s busiest travel website has now launched its first owned and free ...

Train operator CrossCountry has warned of timetable changes from December 14 as part of the rail industry's twice-yearly timetable review. The changes will see additional services run from Reading and ...

Rail passengers face disruption between Bournemouth and Southampton Central on 13–14 September due to engineering works.

Train operator CrossCountry has announced adjustments to its timetable from December, as part of the rail industry’s twice-yearly timetable review.

Southern advised: “Engineering work is taking place overnight between Lewes and Seaford finishing Friday morning, closing some lines. From approximately 23:30 until the end of service on Monday to ...