J.D. Power announced early Monday the launch of a mobile-banking app certification program. The program is intended to recognize app providers that deliver an exceptional user experience, the company ...

The smartphone has become the center of digital life. Every journey, from shopping to issue troubleshooting to entertainment, increasingly begins and ends on our mobile devices. For brands, this shift ...

Across virtually every industry and nearly every type of customer interaction, digital customer engagement via mobile apps has surged, raising customer satisfaction and increasing brand loyalty for ...