The Metropolitan Council often missed its own performance targets for on-time pick-ups and drop-offs for Metro Mobility, and paid out bonuses to its transportation providers for fulfilling ride ...

With too many passengers for the drivers on hand, the Metropolitan Council has launched a pilot program that lets Metro Mobility customers ride regular-route buses and light-rail trains at no cost.

This story is free to read because readers choose to support LAist. If you find value in independent local reporting, make a donation to power our newsroom today. Metro’s Mobility Wallet riders can ...