A medical front office is a busy intersection where health care workers and patients interact. This atmosphere is often fast-paced and requires an eye for detailed record keeping. If your ...

Imagine leaving your home on a bitter-cold morning, -10°F, scraping ice off your car, and trudging through the freezing air to a far-off parking spot. You arrive at the medical office, you're the ...

Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...

— Busy Medical Front Desk full time position with experience in patient registration, insurance verification, collection of copays and coinsurance and excellent telephone and customer service skills ...

— Busy Medical Front Desk full time position with experience in patient registration, insurance verification, collection of copays and coinsurance and excellent telephone and customer service skills ...

To continue fostering a culture of excellence at the nation’s medical center, several staff members participated in a first-of-its-kind, hospital-wide Front Desk Professionals Course last week on Oct.

A study of nearly 35,000 online reviews of physicians nationwide has found that customer service is patients’ chief frustration, not physicians’ medical expertise and clinical skill. The study, ...