Infographics startup Visual.ly is launching its automated service today that plans to quench the public’s thirst for interesting and visually stimulating data without the need of Photoshop or a team ...

Chatbots are everywhere these days. Sometimes you may not even know that you're chatting with one. So what does that mean for customer service agents—and for customers? According to an infographic ...

Resolving customer service issues quickly and in a single interaction is one way to win repeat business, but consumers today have a long list of demands when it comes to providing top-notch customer ...

Social customer service is important for building loyal customers, managing online reputation and helping to grow revenue, an infographic from Ambassador, a referral tracking and management software, ...

Opinions expressed by Entrepreneur contributors are their own. Customer service can make or break your business. That’s why it’s more important than ever to make sure your company is providing the ...