Q: I have (a Samsung French-door refrigerator with a faulty ice maker) and it has been maddening. I have moved and my mail is not being forwarded, so I need to know how to properly contact Samsung or ...

Expensive repairs? Find a warranty to cover future costs. Expensive repairs? Find a warranty to cover future costs. There is nothing like a cup of iced tea on a hot day, but it’s disappointing to ...

CHARLOTTE — Thousands of customers have been frustrated with their Samsung refrigerators. Many say the ice makers don’t work, leak or over-freeze. “Over time, it started having some water leaking ...

CHARLOTTE — Slushy ice. Leaking. Over-freezing. Thousands of people have complained online and to consumer watchdog groups about the ice makers on Samsung refrigerators. “We used to thaw it out and ...

Thousands have complained about Samsung ice makers saying they make slushy ice, they’re leaking, and they‘re over-freezing. Many have been waiting to see how the class action lawsuit plays out to see ...

Pam Coy's Samsung stainless steel refrigerator looks great, but looks can be deceiving. "It doesn't make ice," she said. "Doesn't make any ice." Like dozens of people who've posted similar complaints ...

Pam Coy's Samsung stainless steel refrigerator looks great, but looks can be deceiving. "It doesn't make ice," she said. "Doesn't make any ice." Like dozens of people who've posted similar complaints ...