HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting Wednesday for people interested in jumpstarting a career in the hospitality industry. The hands-on, ...

HOLYOKE, Mass. (WWLP) – Holyoke Community College (HCC) is hosting a free, five-week hotel training program for people interested in a career in the hospitality industry. New clothing store to open in ...

HOLYOKE, Mass. (WWLP) – If you’ve ever thought about working in the hotel business, Holyoke Community College (HCC) is offering a free hospitality training course for qualifying applicants. The ...

Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

Austin, the friendly front desk agent checking me in at the St. Regis Bal Harbour, probably didn’t know it, but about an hour later I would be joining him and another front agent, Brittany, behind ...

HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting March 19 for anyone interested in jump-starting a career in the hospitality industry. The hands-on, ...