DENVER--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-powered experience orchestration, announced Kiwibank as the winner of the Customer Experience (CX) Innovator (SMB and Mid-Market) ...

An investment in new voicebot technology has seen Kiwibank awarded a Genesys customer experience innovator award at the vendor’s 19th annual customer innovation awards. The award, in the mid market ...

DENVER--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-powered experience orchestration, announced Virgin Atlantic as the Customer Experience (CX) Innovator winner for its enterprise category ...

Africa’s long-standing Genesys Gold Partner, Elingo, proudly confirms its Bronze sponsorship of the Genesys Blended AI Summit 2019, an industry-led event scheduled to take place on 2 July at the ...

Largest New Zealand-owned bank recognized for digitizing and transforming the customer experience with Genesys Cloud AI DENVER–(BUSINESS WIRE)–Genesys ®, a global cloud leader in AI-powered experience ...