SIOUX CITY -- Dozens of former Gateway employees and executives gathered Friday evening at the Stoney Creek Conference Center, at a conference held by antivirus firm PC Matic. Rob Cheng, the CEO of PC ...

When your computer is under warranty, if you cannot get the problem solved over the phone you usually have to send it in to be repaired. For Tana Reece, that was the easy part. In February, Reece ...

Q: I sent my 8-month-old, $2,300 Gateway laptop in for repairs under the warranty. Gateway said the repair of the DVD burner would take 10 days, but they've had it almost six weeks. Every time I call, ...