Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

The AI-driven virtual assistants are what make each platform interesting, and that's where the most important differences come into play. Alexa has historically been the one to be ...

The new Mercedes CLA-Class features an AI-powered, voice-controlled MBUX Virtual Assistant. Here's why it's more useful than ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

I’ve been involved in something where I don’t think it is appropriate to cover companies. However, I was recently surprised with a couple of books to review, and I’m always willing to read more. So ...

What Is a Virtual Assistant? A virtual assistant (VA) is a modern professional who offers a wide range of administrative, technical, or creative support services to businesses, entrepreneurs, or ...

Virtual assistants are crucial to the growth and management of small businesses around the country. They take on tasks like email management, payment processing, and content creation. Here are seven ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

According to a UN report, the almost exclusive use of female voices in virtual assistants — along with other problematic behavior — is reinforcing negative stereotypes about women. The report, titled ...