The Social Security Administration may drastically cut back the phone service relied on by 73 million retired and disabled Americans under pressure from Elon Musk's team in the U.S. DOGE Service. The agency's leadership is considering a proposal to end telephone service for processing claims and direct-deposit bank transactions and instead direct

The agency will move ahead with a much narrower revision eliminating direct deposit changes by phone amid DOGE fraud concerns.

The Social Security Administration is increasing its protection against fraud by eliminating the risk of fraud associated with changing bank account information by telephone, and requiring people to prove their identities in person or through a two-factor authentication process online.