The digital insurance experience is lagging. Digital experiences in healthcare have progressed exponentially over the last few years: from administrative AI to smartphone app diagnosis, but payers ...

Forbes contributors publish independent expert analyses and insights. We are a global business consulting firm. Most established companies in the insurance industry have been slow to adopt digital ...

“Digital transformation” is an IT buzzword, but it boils down to using digital technology and, lately, the Internet of Things, to change the company’s business model. Businesses that want to undertake ...