This is the 18th installment in a Financial Planning series by Chief Correspondent Tobias Salinger on how to build a successful RIA. See the previous stories here, or find them by following Salinger ...

Q: My independent firm told me that I am responsible for reporting “complaints” I get from my clients to the firm's compliance officer. Not surprisingly, since Labor Day, I've had more clients ...

The V.I. Water and Power Authority says it has reduced customer complaints and improved internal processes for handling ...

Expunging Customer Complaints Is Too Easy . . . So Say Client Lawyers The lobbying group of plaintiffs’ lawyers who represent customers in disputes with their brokers is calling on FINRA and the SEC ...

If you’re in the service business, you have probably experienced the heart-sinking moment when a customer filed a complaint. And sometimes when it hits too close to home, it bruises the ego. It’s a ...

A Victoria attorney with nine complaints against him was among four attorneys who were disbarred or resigned in lieu of investigation. The State Bar February disciplinary report also cited three ...

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A Channel 2 Action News investigation finds a legal loophole some investment brokers are using to hide client complaints and even financial settlements from the public. “You weren’t chasing some big ...

Add Yahoo as a preferred source to see more of our stories on Google. Tired shoppers checking out at Walmart - Joe Raedle/Getty Images You can expect low prices and convenient shopping all in one spot ...

Most business owners dread customer complaints. But what if every angry email could make you money? What if your refund requests held the key to your next successful product? What if negative reviews ...