Learn how chargebacks work, why customers dispute credit card charges, what chargebacks really cost and how to prevent them ...

Visa Inc. will lower its merchant dispute and fraud ratios in October. Merchants that exceed the revised ratios could be placed in monitoring programs meant to control risk. Visa hasn’t announced the ...

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Almost a year after Visa Inc. altered the chargeback-resolution process, merchants are reaping some of the benefit. A survey of 500 Chargeback Gurus merchants found that 78% have fewer chargebacks ...

In modern fintech, combating chargebacks has moved from routine email processing to the realm of high technology. Today, ...

While ratios and messaging surrounding Visa’s looming VAMP program have changed, one message is clear: acquirers and merchants should look to technology to stay in Visa’s good books. Beginning Oct. 1, ...

Boss Revolution retailers are under pressure to strengthen dispute prevention as Visa and Mastercard enforce tighter chargeback monitoring programs. Surpassing set thresholds can lead to fines, ...

Card-not-present merchants are battling increasingly frequent friendly fraud. That type of fraud the I don t recognize or I didn t do it dispute occurs when a cardholder makes a purchase, receives the ...

It might be too early to determine the full impact of the new Visa Claims Resolution process designed to streamline and limit chargebacks, but 52 percent of respondents surveyed claimed no decrease in ...