BizTech

Why Effective Change Management Is a Critical Factor to ServiceNow Success

Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...
Seeking Alpha

Uncovering The Value Proposition Of ServiceNow: A Compelling Case For Investment

ServiceNow is a consolidator of point solutions, offering a platform that integrates with existing IT architecture and applications. The company's value proposition for Fortune 500 companies lies in ...
Diginomica

ServiceNow CEO says process optimization is the “single biggest generative AI use case in the world today”

Upon releasing the company’s Q1 2024 earnings, ServiceNow CEO Bill McDermott outlined why the digital workflow vendor sees huge opportunity with generative AI. Digital workflow vendor ServiceNow has ...
SiliconANGLE

ServiceNow expands its generative AI toolbox with case summarization and text-to-code

ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which ...
Business Wire

ServiceNow Releases Its Most Comprehensive Set of New AI Innovations With the Now Platform Xanadu Release

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today released its most comprehensive set of new AI innovations with the Now Platform Xanadu ...
Seeking Alpha

ServiceNow Extends End-to-End AI Agent Orchestration With Agentic Workforce Management

Employees can seamlessly and securely work alongside agentic workforces to deliver real business outcomes and reimagine work in the AI era First ServiceNow (NOW) agentic workforces support IT ...