Call center operator Majorel on Monday said it had halted talks over its takeover by privately-held IT services company Sitel Group. AMSTERDAM, Sept 19 (Reuters) - Call center operator Majorel MAJ.AS ...

Nov 6 (Reuters) - Call-centre operator Teleperformance trimmed its full-year revenue growth target for the third time this year, pointing to tougher economic conditions in the United States. The ...

AMSTERDAM, Sept 24 (Reuters) - Shares in Majorel Group, a Luxembourg-based operator of call centres, fell on their first day of trading on the Euronext stock exchange in Amsterdam, after a listing ...

Teleperformance, the world's biggest call centre operator, is using Artificial Intelligence (AI) to "neutralise" Indian accents for clients from Western countries, according to The Telegraph. The ...

A customer service champion has revealed her top 10 hacks for beating the call centre queues and being put through to a telephone advisor. Lady Janey is unapologetic in her crusade to improve the ...