Martin Lewis has shared 'one thing' people should always do when speaking to call centre workers. It's something most of us will have faced, whether it's a phone company, an energy giant or an ...

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Martin Lewis has urged members of the public to follow one bit of advice when speaking to a call centre worker. The consumer rights fighter gave out the advice during an episode of his The Martin ...

A CALL centre operative in Cardiff has made it through to the final four of a UK awards scheme. A CALL centre operative in Cardiff has made it through to the final four of a UK awards scheme. Jordanna ...

That dreaded call to sort a problem where you often face a wait to speak to a human is no excuse for being rude when you finally get through. It's something most folk will have faced, whether it's a ...

Calling up a company to try and sort out a problem can be a very frustrating endeavour, but Martin Lewis has given out a piece of advice for those who speak to call centre workers. It can feel like ...