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Though it may seem outdated, a professionally written business letter can make all the difference in landing a deal, building relationships with potential clients or successfully navigating a dispute.

There may be times during the course of running a business when you need to send a letter to a colleague or acquaintance that is business-related but social in nature. For example, if a client ...

Although most business communications occur digitally these days, knowing how to format and draft a formal business letter is still important. You never know when you might be asked to write a letter ...

Business letters are used to summarize meeting discussions, introduce new information and to set policies and procedures. Businesses use both postal mail and digital mail correspondence. Whenever a ...

More business communication than ever now takes place over email and instant-messaging tools, but more serious professional communication still often takes place with letters. If you need to write ...

When I was test-marketing my new Business Writing for Professionals workshop, feedback showed one of the things people appreciated most was the map of how to format a business letter — especially the ...

Dana Miranda is a Certified Educator in Personal Finance® who's been writing about money management and small business operations for more than a decade. She writes the newsletter Healthy Rich about ...