A scam trying to steal Apple Account data uses a genuine but inauthentic request for support, real Apple alerts, and precise ...

You can reach Apple Support to solve a wide variety of problems via phone or text chat. The Apple Support website has help and how-to articles, troubleshooting tips, and more. If you find unrecognized ...

Apple recently opened its first retail stores in India, a country that’s become increasingly crucial for the brand’s sales and supply chain. The article pointed out that, until now, customers who ...

Apple Inc. AAPL plans to cease customer support on Twitter and YouTube later this year. According to MacRumors, from October 1, the @AppleSupport account on Twitter will no longer provide human ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

Caller-ID spoofing, when callers deliberately falsify information transmitted to a phone’s caller ID to disguise their identity in an effort to extract personal information or money, has become an ...

Apple has earned another first place ranking for its laptop customer service when compared to other tech companies. Laptop Mag today released its 2019 study that found Apple far ahead of competition ...

Apple may be making changes to its customer support approach. Starting later this year, customers may no longer be able to get direct support from Apple employees on social media platforms like ...

Apple several years back introduced something great for the iPad called the "Apple SIM," which lets you pick a wireless provider from a menu in the Settings app of the iPad, without ever having to ...

A new study ranks Apple with the third top customer loyalty in tech, despite having the highest number of support and complaint-related searches than any other tech company at 1.2 million average ...

Even if we can all agree that we hate hold times and the awful choice in music, customer service is one of those incredibly subjective experiences. When it comes to Apple I seem to hear from people ...