Apple Business Chat, Apple’s new platform for allowing companies and brands to communicate with customers over iMessage, is expanding. In addition to Dish becoming the first TV provider to support ...

Apple Business Chat continues to expand as a seamless way for companies to offer a more personalized and smooth customer experience. David’s Bridal is the latest company working on Apple Business Chat ...

Sprint today announced it will support Apple’s Business Chat — the new platform that allows businesses and customers to interact over iMessage. According to the carrier, customers can now message a ...

Skip the Apple Store: How to Video Chat an Apple Employee When Shopping Online The 'Shop with a Specialist over Video' option connects you with an Apple rep via video chat to answer your product ...

After a long trial period, Zendesk has made Apple's Business Chat in Messages generally available to all customers. Following its adoption by the likes of American Express, and its rolling out to ...

Best Buy has become the latest major retailer to support Apple Business Chat, allowing customers to ask questions with stores in a similar way to standard iMessage conversations. Apple Business Chat ...

Apple and Zendesk are announcing that Apple Business Chat is being made generally available today. Previously available as a beta service, only select customers had the option to use Apple’s chat ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

The service is available to iMac customers who bought their machine in past 90 days or purchased an extended warranty. During her years at CNET News, Ina Fried changed beats several times, changed ...

Dish announced today that its customers can now chat with service representatives through Apple's Business Chat messaging service. Apple launched Business Chat earlier this year and it lets companies ...