located within brick-and-mortar Apple Stores. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to ...

Two Maryland residents who submitted over 5,000 fake iPhones to the Apple Genius Bar for repair have been sentenced to up to 20 years imprisonment. The duo is said to have intended to cause a loss ...

The Genius Bar is for tech support only. If you want to learn how to use your products, Apple has other in-store options.

Apple today shared photos of its upcoming store at MixC Hefei in China. The store features a combined Genius Bar and Apple Pickup station, so customers can receive support and collect their online ...

Apple this week added parts and tools for all M4 Macs to its self-service repair store in the U.S. and many European ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars ...

In the latest example of how marketers are trying to find the best way to support customer service via mobile, Apple is reportedly working on an application that would bring its renowned Genius Bar ...

Apple store employees dream to be a genius. The coolest thing is to be at the Genius Bar, and the other Apple store employees work hard and sell hard because they want to be made a genius.

With projects like Portland's airport extension and the world's tallest wooden tower, modern timber architecture is poised to ...

Apple has officially opened Apple MixC Hefei, its first retail store in China’s Anhui province, located in The MixC shopping ...

A location within an Apple retail store that deals with tech support problems. Appointments are typically required, which may be made over the phone or at the store. THIS DEFINITION IS FOR ...