While chatting with the store attendant, he allegedly asked Lafferty if he wanted a bag for his new AirPods. “I said, ‘No, ...

We spoke with Carmine Gallo, an expert on Apple's employee training to learn more about the secrets behind the brand's unique customer service. You can look further into Apple's ways by reading ...

We went to HR," a former employee said. "The company does not want help. It is completely happy with the current status quo." Apple's flat ... One prospective customer of interest was big health ...