A dedicated customer service account will try to assist you directly as well as offer tips and tricks on Apple products and services. Lance Whitney is a freelance technology writer and trainer and a ...

You can reach Apple Support to solve a wide variety of problems via phone or text chat. The Apple Support website has help and how-to articles, troubleshooting tips, and more. If you find unrecognized ...

Apple is planning to eliminate social media support advisor roles across Twitter, YouTube, and the Apple Support Community website starting later this year, according to multiple sources familiar with ...

If you use an Apple device, it can certainly raise a red flag when you get a message telling you there's an issue with your account. You may be worried that someone has hacked you or even spent your ...

Every so often, I'll get a call from a family member or friend asking about a strange and concerning warning that popped up on their Mac. The messages are typically ominous and warn that the machine ...

After authoring technical articles for two decades, I sometimes sense a problem or issue I’m experiencing will become the subject of an article. That’s just what occurred on a Friday evening a few ...

There has been a lot of talk of late about Apple's attempt to increase its positioning in the world of AI. That will hopefully see Siri improve greatly and rumors have big AI-focused updates coming to ...